We are a small company of highly-educated degreed engineers with a history of providing top-secret communications, computer, and data network design engineering services to NASA, Department of Defense, and intelligence-community customers.
We have opened our doors to the public and converted our state-of-the-art high speed computer facilities, leased-lines, and fiber-optic communications network into the area's fastest, most efficient, and best-engineered Internet Service Provider.
But we are still the same friendly ISP with the best customer service in town and the most technically-competent staff anywhere in the Annapolis MD area. No other ISP in the Washington DC / Baltimore MD / Annapolis MD has a technical staff composed entirely of degreed, experienced professional electrical engineers, computer engineers, and software engineers. Our staff members are experts in the Internet's finest equipment: Sun Solaris, BSD UNIX, and Windows NT/2000 software platforms running on the latest, fastest multi-processor scalable hardware with Intel Pentium Xeon, Sun, and DEC CPUs. We have designed leading-edge defense systems that protect this country today from the most sophisticated of threats from abroad, and C4I systems that provide virtually instantaneous worldwide voice and computer data network communications to tie together our country's leaders in both peacetime and times of conflict.
Where other companies follow along behind the latest trends in Internet, we are among the few who worked to design the Internet for the ARPA and DARPA many years before any of the modern ISPs existed, in the late 1970s and early 1980s. And today, we are in the front of the pack professionally in defining the structure of tomorrow's Internet through Internet Community Working Groups and government-sponsored Internet architecture panels.
We know where technology is heading, and we are changing and evolving constantly to keep you our customers at the forefront of innovative, lower-cost, highest-speed connectivity from the worldwide Internet to your home or office desktop, laptop, local area network, or handheld wireless device.
Our Staff Provides The Personal Touch
RIVA.NET staff offers unparalleled customer service. It is this local and personal touch that sets us above other ISPs where it counts: with you. Despite the finest servers and software at the ISP's location, if you have difficulty connecting at your end then that ISPs facilities are of little value to you. Our staff will come to your home or office if requested and configure your new Internet installation for you, so that all you need do is sit down afterwards and click a few buttons to be online and receiving email, web pages, and more in a matter of moments. They will listen to what your stated needs are, make informed comments and ask questions, and design with you an optimized, efficient, and custom-tailored connectivity, hardware, and software solution that maximizes every dollar you spend to get on the Internet.
Our non-technical staff are experts in people-skills and in effective marketing and promotion. Some - especially two of the ladies - have a wonderful artistic flair and a tasteful eye toward design. They turn out some awesome art and animations to enhance our customer web sites and rein in our over-eager graphics designers to give a measured, balanced feel to our web site layouts. They think every customer's web site design should reflect that customer's personality and tastes, and our customers could not be happier about it!
If you are a small business or a successful shopkeeper, you owe it to your business, and to its more rapid growth and profitability, to have our expert staff develop, market, and promote your electronic commerce catalog site on our own servers, as always all under one roof for the maximum in security and reliability.